Official Documents

Privacy Policy binus138 – Data Protection & Privacy for Malaysia Users

Binus138 values your privacy. This document transparently explains how we collect, use, store, and protect your personal information as a user of our platform.

Updated: January 2026

How binus138 Protects Your Data

Six core principles that form the foundation of personal data protection on the binus138 platform.

Full Data Encryption

All data transmitted between your device and binus138 servers is protected with 256-bit SSL encryption. Your personal information and financial transactions are not exposed to any third parties.

Secure Data Storage

Your data is stored on servers protected by multi-layered security systems. Access to user data is restricted to authorised personnel only.

No Data Sales

Binus138 does not sell, rent, or share your personal data with any third party for marketing purposes. Your data belongs to you, not as a business commodity of ours.

Explicit Consent

We only collect and use your data with your explicit consent. You may withdraw your consent at any time by contacting our support team.

Control in Your Hands

You have the right to access, correct, and request deletion of your personal data. binus138 provides a straightforward process for you to manage the information in your account.

Legal Compliance

The binus138 privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.


Important Note: This Privacy Policy applies to all users who access the binus138 website, use our mobile app, or use any services we provide. By using our platform, you agree to the collection and use of data as described here.

1
Introduction

Binus138 ("we", "Platform", "Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy clearly explains how we manage your personal data throughout your use of our online gaming platform.

As a platform operating in Malaysia, we comply with the Personal Data Protection Act 2010 (PDPA), the primary law governing data protection in this country. We also uphold industry best practices in online gaming with respect to user data security and privacy.

We believe transparency is the foundation of trust. That is why this document is written in plain language – not confusing legal jargon. Our goal is for you to truly understand what happens with your data.

2
Personal Data We Collect

Binus138 only collects data that is strictly necessary to provide safe, orderly, and quality services. The following are the categories of data we collect:

Data Categories Example Information Requirements
Identity Full name, date of birth, gender, identification card number Required (KYC)
Contact Email address, phone number, mailing address Required
Financial Bank account details, deposit and withdrawal records Required
Technical IP address, device type, browser, session data Automatic
Usage Games played, play time, preferences Automatic
Communications Support chat records, emails sent and received Specific Circumstances
2.1 Sensitive Data

Binus138 does not collect sensitive data such as health information, religious beliefs, or political views. Biometric data is only collected if you use the biometric authentication feature in the mobile app, and is stored solely on your own device.

2.2 Children's Data

The binus138 platform is strictly for individuals aged 18 and above. We do not intentionally collect personal data from minors. Should we find that data from a minor has been collected, we will delete it immediately.

3
Purpose of Data Collection & Use

The data we collect is used for the following purposes:

  • Account Management: Create and maintain your account, verify your identity and ensure login security
  • Service Provision: Process deposits, withdrawals and other financial transactions securely
  • KYC/AML Compliance: Fulfil legal requirements related to identity verification and anti-money laundering
  • Customer Support: Enables our team to help you resolve issues and answer enquiries
  • Platform Security: Detect and prevent fraudulent activity, account abuse and security threats
  • Service Improvement: Analyse usage patterns to improve user experience and platform functionality
  • Communications: Send important information about your account, promotions (with your consent) and platform updates
  • Responsible Gambling: Monitoring gameplay patterns to identify signs of problem gambling and offer assistance

binus138 will not use your data for purposes other than those stated above without first obtaining your additional consent.

4
Data Sharing & Disclosure

Binus138 practices a minimum disclosure principle — we only share your data when strictly necessary and only with relevant parties. The following are scenarios in which your data may be shared:

4.1 Third-Party Service Providers

We share necessary data with service providers that help us operate, including payment processors, licensed game providers, cloud services, and analytics platforms. All third parties are bound by strict confidentiality agreements and may only use your data for specified purposes.

4.2 Legal Requirements

Binus138 may be required to disclose your data to law enforcement authorities, regulatory bodies, or courts if mandated to do so by Malaysian law or a valid court order. In such situations, we will notify you in advance unless prohibited from doing so by law.

4.3 Security Protection

In cases involving fraud, security threats, or suspected illegal activity, binus138 reserves the right to share relevant information with authorities or security service providers to protect the interests of the platform and other users.

Our commitments: binus138 has never and will never sell your personal data to advertisers, marketing companies, or any third party for commercial purposes.

5
Cookies & Tracking Technologies

Binus138 uses cookies and similar technologies to enhance the user experience and analyze platform usage patterns. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use
  • Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
  • Performance Cookies: Collect information about how you use the platform to help us improve the user experience.
  • Preference Cookies: Save your preferences such as language, theme and other settings so you do not need to reset them each time.
  • Analytics Cookies: Helps us understand platform traffic and usage patterns for continuous improvement.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality.

6
Data Security Measures

Protecting your data is not merely a legal obligation for binus138 – it is a moral responsibility we take seriously. The following are the technical and organisational measures we implement:

  • 256-bit SSL/TLS encryption for all data in transit
  • Encryption of sensitive data stored in our database
  • Strict access controls – only authorised staff may access user data
  • 24/7 security monitoring and intrusion detection systems
  • Regular security audits by independent third parties
  • Ongoing data security training for all staff
  • Clear incident response procedures in the event of a data breach

While we take all reasonable steps to protect your data, no system is 100% secure. In the event of a data breach that may affect you, we will notify you within the timeframe required by law.

7
Your Rights Regarding Personal Data

As a binus138 user, you have several important rights regarding your personal data under Malaysia's PDPA:

Right of Access
You may request a copy of all personal data we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete data.
Right to Erasure
You may request data deletion under certain circumstances permitted by law.
Right to Object
You may object to the processing of your data for direct marketing purposes.
Right to Portability
You may request your data in a machine-readable format for transfer.
Right to Restriction
You may request restriction of your data processing under certain circumstances.

To exercise any of the above rights, contact the binus138 support team via live chat or email. We will process your request within 30 business days. In some cases, we may need to verify your identity before processing the request.

8
Data Retention & Deletion Period

Binus138 retains your data only for as long as it is needed for the purposes stated in this policy or as required by law. The following are general data retention period guidelines:

  • Active Account Data: Retained for as long as your account is active and for a reasonable period thereafter
  • Financial Records: Retained for a minimum of 7 years as required by Malaysian financial law
  • KYC Records: Retained in accordance with applicable anti-money laundering legal requirements
  • Technical Logs: Typically retained between 90 days and 1 year depending on log type
  • Support Communications: Retained for 2 years after issue resolution for reference and quality purposes

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you.

9
Changes to This Privacy Policy

Binus138 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any material changes will be communicated to you via:

  • In-platform or binus138 app notifications
  • Email to the address registered in your account
  • Updates to the "Last Updated" date at the top of this page

We encourage you to review this page regularly to stay informed about how we protect your information. Continued use of the platform after any changes means you accept the updated policy.

10
Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us.

Our Data Protection Team is ready to assist you through the following channels:

  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • Email: [email protected] (text only, no links)

We aim to respond to all privacy-related enquiries within 3 business days. For more complex requests such as data deletion or formal complaints, the response period may take up to 30 business days.

If you are not satisfied with how we handle your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.


Your Data is Safe – A More Secure Gaming Experience

Now you know your data is fully protected at binus138. Register an account and enjoy over 500 games with complete confidence.

256-bit SSL Encryption No Data Sales PDPA Compliance

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